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Quality Measures Program

The National Quality Measures Program is an exemplary case of how research findings translate into policy decisions and action plans. The program began as a research project initiated by a team of researchers from Ben Gurion University, in cooperation with all four HMOs ("Kupot Holim") and funded by the Israel National Institute for Health Policy and Health Services Research (NIHP). During the research stage, a unified standardized measures system was developed mainly for primary care. This enabled the establishment of a reliable and ongoing assessment of the quality of care in the community in accordance with national and international goals. In 2004 the project was adopted by the Ministry of Health and elevated to an operational national program run by the initiating team and with the sponsorship of the NIHP.
The program allows routine and dynamic quality assessment of the preventive, diagnostic, therapeutic and rehabilitative services supplied by the HMOs. To date, 69 indicators have been developed in six main medical fields and are regularly measured in the total Israeli population.
This ongoing scientific infrastructure helps in national prioritizing during policy making and induces quality improvement. The information is also available and open to the general public, inviting them to assess the quality of services in Israel and consume them in an informed and responsible way.